Participation of Phone Régie in a workshop of professional reflection!
In partnership with the ARSEG (Association of Directors of the Working Environment), the Phone Régie teams took part today in a professional workshop on the theme “Reception – a strategic function to be reinvented” in Nancy.
This was a great opportunity to discuss various subjects such as outsourcing, digital support for hospitality professions, training, etc.
“The people at the reception desk are the first point of contact for a new visitor. They are the ones who give them the first impression of the company/institution they are entering. So you might as well make a good impression! Everything has to be thought through beforehand and assimilated: irreproachable image, availability, procedures, missions and skills are therefore essential. What is the evolution of the hospitality business? What feedback and best practices should be retained? “Angélique MITSCHI Sales Manager.